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FAQs
Shenzhen Telling Commodity Co., Ltd
Who are you?
We are verified OEM supplier by Intertek in China for over 20 years exporting business for all kinds of toilet paper, facial tissue paper, paper napkin, paper towel, paper seat cover, paper bag, paper straw, pizza box, paper cup plate, garbagebbag and more food paper packaging.
How can you guarantee quality?
We always offer pre-production sample before mass production; Always final Inspection before shipment.
What are your delivery terms?
Accepted Delivery Terms: FOB, CFR, CIF, DDP, DDU；
Accepted Payment Currency: USD, EUR, AUD;
Accepted Payment Type: T/T, L/C;
Language Spoken: English, Chinese
Can you please send me the cost for the sample?
We can send you free samples with paying for the shipping cost only.
Can you send me real photos and videos of the products in the factory?
Contact us directly, we can send you real photos and videos of the products in the factory.
What is the transit time and shipping cost?
Contact us directly to check for shipping times and costs according to different countries and different type of shipping.
What is the MOQ?
Our MOQ is different for each product, you can contact us directly for MOQ.
If the customer has a Chinese freight forwarder, or purchases several unprinted products from us together, the MOQ can be reduced.
What are your payment terms for new customers?
Terms of payment: 100% BALANCE T/T IN ADVANCE,
Customers can pay 30% in advance, after the goods are finished and the pictures of the goods are given, we ship the goods after the balance of 70% is paid.
Is there a discount for requesting a min of containers?
For the first time, We will offer you a minimum order quantity and the best price. If you order a large quantity, we can give you a special discount.
Can you provide a discount for ordering multiple products at once?
If customers order multiple products at the same time, and the quantity reaches our MOQ, we will give you a certain discount.
After long-term cooperation, we will give more preferential prices and provide stable and high-quality products.
What is the production time?
It usually takes 5-6 weeks to confirm the custom sample and produce it.
